Return, Refund & Cancellation Policy

Cancellations:

Orders once placed cannot be cancelled. If you insist, the cancellations can be done on request only if the products are not dispatched.

Refunds:

We don't have money refunds with us. We shall issue the purchase value as gift cards which are lifetime valid and can be used during any future purchases.

Refunds shall be taken to consideration only upon the customer receiving defective products.

The defective order received should be reached out promptly by the customer to us within 24-48 hours from the date of delivery. 

Please don't accept tampered packages. If the products are received in such a case, the delivered products shall be considered non-defective.

Returns:

The products are food-grade hence returns are possible only in case of defective products and for no other reason. 

You may reach out to us at vinoth@adecoenergy.in for any of queries.